Undertaking
Confidential
20 February 2017 – updated 19 April 2017
ANNEX A
PROPOSED UNDERTAKINGS IN LIEU OF A MARKET INVESTIGATION 
REFERENCE GIVEN TO THE FCA BY EACH OF AON HEWITT, MERCER 
AND WILLIS TOWERS WATSON 
These undertakings in lieu are given by:
Aon Hewitt Limited and Hewitt Risk Management Services Limited (“Aon Hewitt”);
Mercer Limited (“Mercer”); and
Towers Watson Limited (“Willis Towers Watson"), 
together the “Parties”.
(a)
The Financial Conduct Authority (“FCA”)  has published a provisional decision to make a 
market investigation reference on investment consultancy services under section 131 of the 
Enterprise Act 2002;
(b)
Each of the Parties has offered undertakings to the FCA in accordance with section 154 of the 
Enterprise Act 2002; and
(c)
The FCA has decided to accept the Parties' undertakings in lieu of making a market 
investigation reference to the Competition and Markets Authority.
NOW THEREFORE:
Each of the Parties hereby gives the FCA the undertakings below (these "Undertakings") and shall 
act in the manner set out in this document.
1.1
These Undertakings shall be binding on each of the Parties in the United Kingdom and apply in 
respect of matters in the United Kingdom.
2
Definitions and interpretation
2.1
In these Undertakings: 
"Actuarial Valuations" means the same as within section 224 of the Pensions Act 2004, 
namely a written report, prepared and signed by the actuary, valuing the scheme's assets 
and calculating its technical provisions.
"Advisory Services" means the provision of investment advice to a Client in relation to 
Asset Allocation and Manager Selection.
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“Advisory Services Consultant” means a Party that provides Advisory Services.
“Advisory Services Contract" means a contract relating to the provision of Advisory 
Services.
“Annual Disclosure Statement” means a statement in the format prescribed at Annex 4.
“Asset Allocation” means the strategic setting of target allocations by asset class, including 
asset liability modelling and dynamic asset allocation.
"Client" means a trustee of a third party occupational pensions scheme which has renewed 
or continued with an Investment Services Contract with a Consultant pursuant to a 
Consultant Appointment.  
“Commencement Date” means [TO BE INSERTED] 2017.
“Competitive Tender Process” means a process by which an existing Client acting 
independently of the incumbent Consultant invites bids from at least two Consultants for an 
Investment Services Contract and evaluates any bids received independently in good faith.  
Completion of a Competitive Tender Process shall be construed as having occurred either 
on the effective date of the Consultant Appointment or upon confirmation of the 
reappointment of the Consultant should the pre-existing Investment Services Contract 
remain in force following a Competitive Tender Process.  
"Composite" means a selection of individual performance return streams combined into one 
performance return stream.
"Consultant" means an Advisory Services Consultant and/or a Fiduciary Manager.
“Consultant Appointment” means the appointment of a Consultant as established by the 
effective date of the Investment Services Contract.
“Fee Disclosure Statement” means the information regarding fees and other cost 
structures in relation to Fiduciary Management Services which is presented in the format set 
out in Annex 3.
"Fiduciary Manager" means a Party that provides Fiduciary Management Services.
"Fiduciary Management Contract" means a contract relating to the provision of Fiduciary 
Management Services.
"Fiduciary Management Services" means the provision of services where a Client has 
delegated responsibility for making investments in respect to some or all of their assets to 
the Consultant. 
"Highly-rated Investment Manager Strategies" means the investment manager strategies 
that are ranked the highest by a Consultant in making recommendations to Clients as to 
which investment manager strategy to use in relation to a particular asset class.
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20 February 2017 – updated 19 April 2017
“Investment Consultants’ Code of Conduct” means a code of conduct applicable to 
Consultants as defined in Clause 10.1.
“Investment Services” means the provision by a Consultant to a Client of Advisory 
Services and/or Fiduciary Management Services.
“Investment Services Contract” means a contract relating to the provision of Investment 
Services.  Where a Client:  (i) enters into a contract with a Consultant for the provision of 
Fiduciary Management Services; or (ii) extends an existing Fiduciary Management Services 
Contract to include the provision of additional Fiduciary Management Services, any such 
additional contract or contract amendment shall not be considered to be a separate 
Investment Services Contract for the purposes of Clause 3.
“Longstop Date” means the day before the expiry of ten consecutive years from the later of 
(a) the date on which the Client has entered into a Consultant Appointment or (b) the date 
on which the latest Competitive Tender Process took place.
“Manager Selection” means the evaluation and research leading to the selection of an 
investment manager strategy and/or the structuring of a portfolio of investment manager 
strategies.
“Standards” means a performance measure based on the Client’s investment objectives 
and any relevant benchmark which is expressly agreed with the Client in writing prior to the 
provision of Investment Services.
“Services Disclosure Statement” means the clarification of the services under a Fiduciary 
Management Contract in the prescribed form set out under the heading “activities” in Annex 
3. 
“Total Liability Benchmark” means the total liability benchmark as set out in Annex 2.
2.1
Words or expressions shall have the meaning assigned to them in these Undertakings and 
references to sections and Annexes shall mean sections of, and Annexes of, these 
Undertakings, unless otherwise stated.
2.2
The Interpretation Act 1978 shall apply as if these Undertakings were an Act of Parliament.
2.3
Headings and titles shall be disregarded.
2.4
The Annexes shall form part of these Undertakings.
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3
Tender regime (UIL 1)
Outline commitment
The Parties undertake to encourage regular tendering of Investment Services Contracts in 
relation to which they act as Consultant to address the FCA’s concerns about the levels of 
switching of contracts for Advisory Services and/or Fiduciary Management Services.
3.1
For any Investment Services Contract that entered into force:  (i) on or after the 
Commencement Date; or (ii) fewer than eight (8) consecutive years before the Commencement 
Date:
(a)
The Parties undertake that they will not continue to give effect to an Investment Services 
Contract with a Client unless that Client has, in relation to such Investment Services 
Contract, made a Consultant Appointment pursuant to a Competitive Tender Process in 
one of the preceding ten consecutive years.
(b)
Where a Client has not completed a Competitive Tender Process for a Consultant 
Appointment by the end of the fifth consecutive year following the Consultant 
Appointment, the Parties undertake that they will inform the Client that it should review 
the provision of services under the relevant Investment Services Contract.  The Parties 
undertake that, until notice is given pursuant to Clause 3.1(c) or completion of a 
Competitive Tender Process (whichever is earlier), they will continue to inform the Client 
on an annual basis that it should review the provision of services under the Investment 
Services Contract. 
(c)
If, twelve (12) months before the Longstop Date, a Client has not given a Party notice of 
commencement of a Competitive Tender Process in relation to an Investment Services 
Contract, the Party shall, to the extent it has not already done so, serve a notice on the 
Client stating that, unless the Party is re-appointed following a Competitive Tender 
Process, the Consultant shall cease to act in accordance with the terms of the 
Investment Services Contract on the Longstop Date.  
To illustrate the application of Clause 3.1:
If a Party enters into an Investment Services Contract with a Client on 1 January 
2020:
1.
On 1 January 2025 (and subsequently on 1 January 2026, 1 January 2027 and 
1 January 2028) – if the Client has not carried out a Competitive Tender 
Process since the Investment Services Contract was entered into – the Party 
will inform the Client that it should review the provision of services in line with 
clause 3.1(b)
2.
On 1 January 2029  – if the Client has not carried out a Competitive Tender 
Process since the Investment Services Contract was entered into – the Party 
will serve a notice on the Client stating that it will cease to act on 1 January 
2030 unless the Client carries out a Competitive Tender Process and the Party 
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is reappointed.
3.
On 1 January 2030 – if the Client has not carried out a Competitive Tender 
Process since the Investment Services Contract was entered into – the Party 
will cease to act for that Client.
Example 2
Assuming the Commencement Date is 1 June 2017, this clause will apply to 
Investment Services Contracts entered into before 1 June 2017 but after 1 June 2009.
For example, assuming an Investment Services Contract entered into on 1 June 2016:
1.
On 1 June 2021 (and subsequently on 1 June 2022, 1 June 2023 and 1 June 
2024) – if the Client has not carried out a Competitive Tender Process since 
the Investment Services Contract was entered into – the Party will inform the 
Client that it should review the provision of services in line with clause 3.1(b)
2.
On 1 June 2025  – if the Client has not carried out a Competitive Tender 
Process since the Investment Services Contract was entered into – the Party 
will serve a notice on the Client stating that it will cease to act on 1 June 2026 
unless the Client carries out a Competitive Tender Process and the Party is 
reappointed.
3.
On 1 June 2026 – if the Client has not carried out a Competitive Tender 
Process since the Investment Services Contract was entered into – the Party 
will cease to act for that Client.
3.2
For any Investment Services Contract that entered into force more than or equal to twenty (20) 
consecutive years before the Commencement Date:
(a)
The Parties shall not continue to give effect to such an Investment Services Contract 
from the third anniversary of the Commencement Date unless that Client has, in relation 
to such Investment Services Contract, made a Consultant Appointment pursuant to a 
Competitive Tender Process by the third anniversary of the Commencement Date.
(b)
If, by [two years after the Commencement Date], the Client has not given a Party notice 
of commencement of a Competitive Tender Process in relation to an Investment Services 
Contract, the Party shall, to the extent it has not already done so, serve a notice on the 
Client stating that, unless the Party is re-appointed following a Competitive Tender 
Process by [three years after the Commencement Date], the Consultant shall cease to 
act in accordance with the terms of the Investment Services Contract [three years after 
the Commencement Date].
Example – to illustrate the application of Clause 3.2
Assuming the Commencement Date is 1 June 2017, if a Party entered into an 
Investment Services Contract with a Client on or before 1 June 1997, the Party will not 
renew or give effect to that Investment Services Contract from 1 June 2020 unless the 
Party is reappointed pursuant to a Competitive Tender Process between 1 June 2017 
and 1 June 2020.  On 1 June 2019, the Party will give notice of its intention to terminate 
on 1 June 2020 if a Competitive Tender Process has not taken place in the meantime.
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3.3
For any Investment Services Contract that entered into force more than or equal to eight (8) 
years before the Commencement Date but fewer than twenty (20) years before the 
Commencement Date:
(a)
The Parties shall not continue to give effect to such an Investment Services Contract 
from the fifth anniversary of the Commencement Date unless that Client has, in relation 
to such Investment Services Contract, made a Consultant Appointment pursuant to a 
Competitive Tender Process by the fifth anniversary of the Commencement Date. 
(b)
If, by [four years after the Commencement Date], the Client has not given a Party notice 
of commencement of a Competitive Tender Process in relation to an Investment Services 
Contract, the Party shall, to the extent it has not already done so, serve a notice on the 
Client stating that, unless the Party is re-appointed following a Competitive Tender 
Process by [five years after the Commencement Date], the Consultant shall cease to act 
in accordance with the terms of the Investment Services Contract [five years after the 
Commencement Date].
Example – to illustrate the application of clause 3.3
Assuming the Commencement Date is 1 June 2017, if a Party entered into an 
Investment Services Contract with a Client on or before 1 June 2009 but after 1 June 
1997, the Party will not renew or give effect to that Investment Services Contract from 1 
June 2022 unless the Party is reappointed pursuant to a Competitive Tender Process 
between 1 June 2017 and 1 June 2022.  On 1 June 2021, the Party will give notice of 
its intention to terminate on 1 June 2022 if a competitive tender process has not taken 
place in the meantime.
3.4
For the purposes of Clauses 3.1 to 3.3, an Investment Services Contract shall be deemed to 
have entered into force on the later of:  
(a)
the effective date of the Investment Services Contract; and
(b)
the date on which the latest Competitive Tender Process in respect of that Investment 
Services Contract took place.
3.5
For the avoidance of doubt, for the purposes of this Clause 3: 
(a)
before continuing to give effect to an Investment Services Contract, the incumbent 
Consultant must use all reasonable efforts to confirm that the Consultant Appointment 
was made pursuant to a Competitive Tender Process; and
(b)
an Investment Services Contract that was entered into subsequent to any previous 
Investment Services Contract for the same services with the same Client without a 
Competitive Tender Process will be deemed to have entered into force on the date that 
the first Investment Services Contract with the Client was entered into.   
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4
Industry standards for the public disclosure of performance in relation to 
Manager Selection within active management (UIL 2)
Outline commitment
To demonstrate their commitment to improving transparency and comparability of active asset 
manager performance, the Parties will provide Clients with detailed  information which will 
allow them to assess the performance of Highly-rated Investment Manager Strategies over 
consistent time periods and over comparable mandates.  A standardised set of Composites 
will be published on the Parties’ websites as a representation of the performance of Highly-
rated Investment Manager Strategies.  
4.1
The Parties will provide on a quarterly basis, on a public and readily available basis on each of 
the Parties’ websites, information regarding the performance of Manager Selection within active 
asset management to Clients in accordance with the prescribed format and methodology set 
out in Annex 1. 
4.2
Calculations and backing data shall be retained on file by each Party and made available to the 
FCA on request.
5
Industry standards for the public disclosure of performance in relation to 
Fiduciary Management solutions of whole-funds (UIL 3)
Outline commitment
To enhance transparency and allow better Client assessment of capability, the Parties 
undertake to adopt standards to present and calculate the performance of Fiduciary 
Management whole-fund solutions.  A standardised set of Composites will be published on the 
Parties' websites as a representation of the Parties' unconstrained performance.  This will 
allow direct comparison of different Fiduciary Managers’ track records against overall 
objectives over consistent time periods and comparable mandates.
5.1
Each of the Parties will provide on a quarterly basis, on a public and readily available basis on 
each of the Parties’ websites, information regarding the performance of Fiduciary Management 
whole-fund solutions to Clients in accordance with the prescribed format and methodology set 
out in Annex 2.  
5.2
Each of the Parties will inform their Advisory Services Clients, in writing, which composite is, in 
the relevant Party's reasonable view, most suitable to compare against their investment 
strategy.
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6
Industry standards on disclosure of fee and other cost structures in 
relation to Fiduciary Management Services to prospective clients (UIL 4)
Outline commitment
To allow Clients to compare overall fees charged and other fees charged by third parties 
across Fiduciary Managers, the Parties undertake to provide fee structures in relation to 
Fiduciary Management Services, including during Competitive Tender Processes, in a 
specified format. This will equip Clients with the information necessary to compare what 
services are provided under the charges quoted and provide full transparency on fee 
structures for Fiduciary Management Services.
6.1
On the request of a prospective Fiduciary Management Services Client, and during a 
Competitive Tender Process relating to the provision of Fiduciary Management Services, each 
of the Parties will provide to Clients:
(a)
the Fee Disclosure Statement;
(b)
the Services Disclosure Statement; and
(c)
where relevant, an Annual Disclosure Statement. 
7
Industry standards on disclosure of fee and other cost structures in 
relation to Fiduciary Management Services for incumbent Clients (UIL 5)
Outline commitment
To demonstrate their commitment to enhancing transparency of fees charged to Clients 
receiving Fiduciary Management Services, the Parties will provide an Annual Disclosure 
Statement, covering all costs, comparing directly with costs stated during the Competitive 
Tender Process (or more recently if subsequently updated).
7.1
The Parties shall provide an Annual Disclosure Statement to Clients receiving Fiduciary 
Management Services in the format prescribed in Annex 4.
7.2
The costs data shall be directly comparable with the costs stated by the Party during the 
Client's previous Competitive Tender Process pursuant to Clause 6.1, or more recently if the 
Party has subsequently provided updated costs information to the Client.
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8
Conflicts of interest (UIL 6)
Gifts, hospitality and entertainment
Outline commitment
The Parties undertake to maintain a gifts, hospitality and entertainment policy and to refuse 
any gifts, hospitality and entertainment that would reasonably be expected to give rise to a 
conflict of interest, in connection with their provision of Investment Services, and to make their 
policies in this respect public.
8.1
A Party cannot receive any non-monetary benefit that would reasonably be expected to give 
rise to a conflict of interest in connection with their provision of Investment Services.
8.2
A Party must have, and make public (as well as make known to their Clients upon request and 
at the outset of their relationship) a gifts, hospitality and entertainments policy. 
8.3
Low-value gifts, hospitality and entertainment may be received by the Parties in connection with 
their provision of Investment Services if such gift, hospitality and entertainment is below a level 
specified in the Party’s gifts, hospitality and entertainments policy.
Outline commitment
For existing Clients taking Advisory Services or new Clients exploring a mix of Advisory 
Services and Fiduciary Management Services, the Parties undertake to provide the 
information below to Clients.
8.4
Prior to entering into a Fiduciary Management Contract with a Client (including with a Client 
who is, or will also be, a party to an Advisory Services Contract) a Party must notify the Client in 
writing of the key features of its Fiduciary Management service, such notification shall include:
(a)
If applicable, an explanation of the difference between the Client’s previous Advisory 
Services Contract and its proposed Fiduciary Management Contract.
(b)
A statement that a Party acting in its capacity as an Advisory Services Consultant may 
introduce but not recommend its own Fiduciary Management Services to an Advisory 
Services Client.  
(c)
A statement that other entities also provide Fiduciary Management Services; and
(d)
A statement that it would be best practice for the Client to conduct a Competitive Tender 
Process before entering into a Fiduciary Management Contract.
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Tender management
Outline commitment
To protect against conflicts of interest that may arise during the Competitive Tender Process 
where a Party is the incumbent Consultant.
8.5
Where a Party is the incumbent Consultant, that Party shall not manage a Competitive Tender 
Process in which it is a candidate.
Master trusts
Outline commitment
To protect against conflicts of interest that may arise from a Party recommending its own 
Master Trust to a client.
8.6
A Party acting in its capacity as a Consultant may introduce but not recommend its own Master 
Trust to a client.  
9
Redress mechanism (UIL 7)
Outline commitment
The Parties undertake to formalise, and review periodically, complaints and redress 
procedures. 
9.1
Where a Client makes a complaint about a Party’s Investment Services, the Party must handle 
the complaint in accordance with its internal complaints policy referred to at Clause 9.2 below.
9.2
A Party must maintain a complaints handling policy.  Such policy shall include:
(a)
Procedures for the prompt handling of complaints; and
(b)
Where a complaint remains unresolved for more than 28 days (or such period as the 
context demands) provision for escalation of that complaint to the Chief Executive Officer 
of the Party.
9.3
The complaints handling policy referred to at Clause 9.2 above shall be disclosed to Clients:
(a)
at the time a Client first enters into an Investment Services Contract with a Party; and
(b)
any time thereafter upon request by the Client. 
10
Adherence to a Code of Conduct (UIL 8)
Outline commitment
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20 February 2017 – updated 19 April 2017
The Parties undertake to abide by the Investment Consultants’ Code of Conduct.  This will 
be based on six principles.
10.1
The Parties undertake to implement within six weeks of the Commencement Date and then 
comply with a code of conduct based on the following principles:
(a)
DUTY TO CLIENT:  When providing services to a client, a Consultant must act in 
accordance with its duty of care to its clients, in the best interests of its clients and 
honestly, fairly and professionally;
(b)
INFORMATION:  A Consultant must pay due regard to the information needs of its 
clients, and communicate information to clients in a way which is clear, fair and not 
misleading;
(c)
CONFLICTS OF INTEREST:  A Consultant must have documented controls in place to 
identify, manage and record conflicts of interest fairly, both between itself and its clients 
and between a client and another client;
(d)
GIFTS:  A Consultant must conduct business with integrity by, amongst other actions, 
refusing any gift, hospitality or entertainment that would reasonably be expected to give 
rise to a conflict of interest;
(e)
REDRESS:  A Consultant must take reasonable care to organise and control its affairs 
responsibly and effectively, including having appropriate complaints and redress 
procedures; and
(f)
REVIEW AND TENDER:  A Consultant must recommend that their Clients carry out a 
review of their Investment Services at least every five years and require their Clients to 
carry out a Competitive Tender Process at least every 10 years.
(the “Investment Consultants’ Code of Conduct”)
11
Effective date and on-going monitoring of these Undertakings 
11.1
These Undertakings take effect on the Commencement Date.
11.2
The Parties undertake to provide the FCA on request, and within 15 working days of a request, 
reasonable information regarding their implementation of these Undertakings.
Signed for and on behalf of Aon Hewitt Limited:
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20 February 2017 – updated 19 April 2017
Signed for and on behalf of Hewitt Risk Management Services Limited:
Signed for and on behalf of Mercer Limited:
Signed for and on behalf of Towers Watson Limited:
Accepted for and on behalf of the Financial Conduct Authority:
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20 February 2017 – updated 19 April 2017
Annex 1.
Industry standards for the public disclosure of performance of 
Manager Selection within active management
Highly rated 
Investment 
Manager 
Strategies
Performance 
of managers 
(net of fees)
Benchmark
Relative 
return
Risk
(tracking error
Median 
management 
fee paid
Turnover 
within 
sample
3 years
X% pa
X% pa
X% pa
X% pa
X % pa
X%
5 years
X% pa
X% pa
X% pa
X% pa
X % pa
X%
10 years
X% pa
X% pa
X% pa
X% pa
X % pa
X%
The information above shall be produced on a quarterly basis using the following methodology: 
(a)
Composites of Highly-rated Investment Manager Strategies shall be provided by each of 
the Parties against benchmarks including appropriate risk measures (volatility and/or 
tracking error measures).  The Parties shall submit a list of benchmarks to the FCA for 
approval by [X] and thereafter by [Y] in each subsequent year;
(b)
Equal weighted Composite returns shall be used;
(c)
Composites shall be split by the following asset classes:  [relevant asset classes to be 
listed below];
(d)
The median fee paid to investment managers within the Composites shall be used where 
relevant;
(e)
All Highly-rated Investment Manager Strategies shall be included under each Composite;
Highly rated 
Investment 
Manager 
Strategies
Returns over calendar year (%)
Performance 
of managers 
(net of fees)
Relative return
X
X
X
X
X
X
Number of 
manager 
strategies
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(f)
Composites shall be updated quarterly; 
(g)
Composites shall be provided net of all management fees; and
(h)
Upgrades and downgrades shall be reflected at the end of each quarter; performance 
prior to the relevant upgrade shall not be included; performance prior to the relevant 
downgrade shall be included.
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Annex 2.
Industry standards for the public disclosure of performance of 
Fiduciary Management Services for whole-funds
Number of Clients in each Composite:
Composite
Clients as at latest quarter end
0%< Return target over liabilities ≤  1%
x
1%< Return target over liabilities ≤  2%
x
2%< Return target over liabilities ≤  3%
x
3%< Return target over liabilities
x
The information above shall be produced on a quarterly basis using the following methodology:
(a)
Composites shall be put together by each of the Parties, each such Composites shall 
aggregate Clients with similar return objectives and service provided and shall be equally 
weighted. 
Net relative returns over Liability Benchmark measured on either a gilts flat or swaps flat 
basis
0%< Return 
target over 
liabilities ≤  1%
1%< Return 
target over 
liabilities ≤  2%
2%< Return 
target over 
liabilities ≤  3%
3%< Return 
target over 
liabilities
Composite
3 year (% pa)
5 year (% pa)
Net Return
Tracking error 
relative to 
Liability 
Benchmark
Net Return
Tracking error 
relative to Liability 
Benchmark
0%< Return target over liabilities 
≤  1%
X
X
X
X
1%< Return target over liabilities 
≤  2%
2%< Return target over liabilities 
≤  3%
X
X
X
X
3%< Return target over liabilities
X
X
X
X
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(b)
Composites shall include:
(i)
Clients under a Fiduciary Management Contract;
(ii)
Clients that have delegated whole-fund portfolio management to a Fiduciary 
Manager; and
(iii)
Clients that have minimal or no constraints.
(c)
Composites shall comprise clients with similar return targets per annum relative to a 
Total Liability Benchmark per annum. The Composites to be reported are as follows:
(i)
0%< Return target ≤ 1%
(ii)
1% < Return target ≤ 2%
(iii)
2%< Return target ≤ 3%
(iv)
3%< Return target; 
(d)
The Total Liability Benchmark shall be calculated as follows:
(i)
Client specific cashflow information shall be used;
(ii)
All non-market related impacts (i.e. actuarial assumption changes, Actuarial 
Valuations) shall be removed; and
(iii)
Discounting shall be on a gilts flat or swaps flat basis.
(e)
Each Composite shall comprise of equally weighted Client performance data for both 
assets and Total Liability Benchmark using monthly data.
(f)
Relative returns and risk net of all costs shall be reported.
(g)
Risk shall be presented as tracking error, namely the standard deviation of net relative 
returns over stated period using monthly data.
(h)
The number of clients within each Composite shall be stated.
(i)
Clients shall be included in each Composite the month following the transition to their 
initial portfolio.
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Annex 3.
Industry standards on disclosure of fee and other cost structures in 
relation to Fiduciary Management Services during Competitive 
Tender Process exercises
Prescribed Format:
Fees charged by fiduciary 
manager 
(including all in-house 
products)
X% pa
£XXX
Underlying asset management 
fees
X% pa
£XXX
Additional expenses (e.g. 
custody, pooled fund admin 
costs, admin expected 
performance fees)
X% pa
£XXX
Expected ongoing transaction 
costs within underlying asset 
managers and within Fiduciary 
Management 
X% pa
£XXX
Total cost
X% pa (sum of above)
£XXX (sum of above)
Expected one off transition 
costs
X% pa
£XXX
Services provided in proposal:
Activities
Included?
Advise on funding objectives
Advise on time horizon and journey
Advise on risk and return targets
Advise on asset allocation parameters (if appropriate)
Advise on de-risking triggers
�
�
�
�
�
�
Design and implement bespoke liability hedging
�
Monitor triggers
Implement de-risking
�
�
Asset adjustments
Rebalancing
Dynamic risk management
�
�
�
Hire/fire managers
Obtain legal review
Negotiate fees
�
�
�
Monitor custodian
Manage all asset transactions
Manage cashflows 
Daily funding level monitoring
Quarterly reporting
Regulatory including SIP and accounts
Assistance on PPF Levy
�
�
�
�
�
�
�
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Annex 4.
Industry standards on disclosure of Fiduciary Management Services 
fees for Clients in the form of an Annual Disclosure Statement
Fee estimate 
provided in previous 
year's disclosure
Fees charged by 
Fiduciary Manager 
(including all in-house 
products)
X% pa
£XXX
X% pa / £XXX
Underlying asset 
management fees
X% pa
£XXX
X% pa / £XXX
Additional expenses (eg. 
custody, pooled fund 
admin costs, admin 
expected performance 
fees)
X% pa
£XXX
X% pa / £XXX
Transaction costs within 
underlying asset 
managers and within 
Fiduciary Management*
X% pa
£XXX
X% pa / £XXX
Total cost
X% pa (sum of above)
£XXX (sum of above)
X% pa / £XXX
Services provided in Investment Services Contract:
Advise on funding objectives
Advise on time horizon and journey
Advise on risk and return targets
Advise on asset allocation parameters (if appropriate)
Advise on de-risking triggers
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Design and implement bespoke liability hedging
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Monitor triggers
Implement de-risking
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Asset adjustments
Rebalancing
Dynamic risk management
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Hire/fire managers
Obtain legal review
Negotiate fees
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Monitor custodian
Manage all asset transactions
Manage cashflows 
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Confidential
20 February 2017 – updated 19 April 2017
Daily funding level monitoring
Quarterly reporting
Regulatory including SIP and accounts
Assistance on PPF Levy
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