Final Notice
FINAL NOTICE 
ACTION 
 
1. 
For the reasons given in this notice, the FSA hereby: 
 
i. 
publishes a statement of the misconduct of Reverend Carmel Jones (“Reverend 
Jones”) in the form of this notice; and 
 
ii. 
makes an order prohibiting Reverend Jones from performing any function in 
relation to any regulated activities carried on by any authorised or exempt persons, 
or exempt professional firm.  This public statement and order take effect from 12 
November 2012.  
 
2. 
The circumstances of this case merit a financial penalty.  Were it not for Reverend 
Jones’ current financial circumstances and verifiable evidence that the imposition of 
such a penalty would result in serious financial hardship, the FSA would have imposed 
a financial penalty of £60,000.  Instead, taking into account all the circumstances, the 
FSA proposes to publish a statement of Reverend Jones’ misconduct. 
 
3. 
Reverend Jones agreed to settle at an early stage of the FSA’s investigation. 
 
SUMMARY OF REASONS 
 
4. 
The Pentecostal Credit Union (“TPCU”) is a credit union based in Balham, London.  It 
has approximately 1,600 members, who share the common bond of being members of 
the Pentecostal Church.  
 
5. 
During the period from 3 May 2007 to 4 July 2011 (the “Relevant Period”), Reverend 
Jones breached Statement of Principle 1 of the FSA’s Statements of Principle because 
he failed to act with integrity in that: 
 
i. 
despite clear correspondence from the FSA explaining that this was not acceptable, 
he permitted TPCU, a firm of which he was a CF1 director, to make a series of 
loans totaling approximately £1.2 million which purported to be loans to 
individuals but where the money was in fact advanced to a corporate entity 
practising the Pentecostal faith (the “Church Organisation”); and 
 
ii. 
in so doing, he breached a number of TPCU’s policies and procedures and put 
members’ savings at risk.  
 
DEFINITIONS 
 
6. 
The definitions below are used in this Final Notice. 
 
i. 
“the Act” means the Financial Services and Markets Act 2000; 
 
ii. 
“the Church Organisation” means the corporate entity practising the 
Pentecostal faith and which was the beneficiary of loans made by TPCU;  
 
iii. 
“CRED” means the Credit Unions sourcebook as part of the Financial 
Services Authority main handbook;  
 
iv. 
“DEPP” means the Decision Procedure and Penalties Manual as part of the 
Financial Services Authority main handbook; 
 
v. 
“the FSA” means the Financial Services Authority; 
 
vi. 
“the FSA Handbook” means the FSA Handbook of rules and guidance; 
 
vii. 
“Procedures” means TPCU’s Procedures Manual; 
 
viii. 
“Loan Policies” means TPCU’s Loan Policy in force since 2003 and the 
amended Loan Policy in force from 2008; 
 
ix. 
“Relevant Period” means the period from 3 May 2007 to 4 July 2011; 
 
x. 
 “Reverend Jones” means Reverend Carmel Jones; 
 
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xi. 
“Statements of Principle” means the FSA’s Statements of Principle and Code 
of Practice for Approved Persons;  
 
xii. 
“the Tribunal” means the Upper Tribunal (Tax and Chancery Chamber); and 
 
xiii. 
“TPCU” means The Pentecostal Credit Union.  
 
FACTS AND MATTERS 
 
Background 
 
7. 
TPCU is a version 2 credit union established in 1980 and has been authorised by the 
FSA since 2002, prior to which it was regulated by the Registry of Friendly Societies.  
TPCU was established to operate as an ethical financial co-operative, with its 
membership sharing the common bond of the Pentecostal faith. TPCU is largely 
governed by unpaid volunteers from its membership some of whom are also members 
of the board.  
 
8. 
Reverend Jones was the founder of TPCU. He was the Chairman of TPCU, and 
latterly a director during the Relevant Period.  
 
9. 
In 1994, TPCU started making loans to the Church Organisation via individual 
members of the Church Organisation. Some of these individuals were pre-existing 
members of TPCU, and others had new accounts opened by TPCU in their name 
solely for the purposes of obtaining loans for the Church Organisation. The 
structuring of the loans in this way appears to be contrary to section 11(1) of The 
Credit Unions Act 1979. Reverend Jones was responsible for establishing this scheme 
of lending. This continued after 2002, when TPCU became authorised by the FSA.  
The purpose of these loans was to assist the Church Organisation to buy property and 
to repair existing properties.  At this time, the individuals involved were indemnified 
by the Church Organisation in respect of repayment of the loans. 
 
10. 
In 2003, following a routine assessment visit by the FSA to TPCU, the FSA wrote to 
the board of directors of TPCU with a risk mitigation programme which stated that 
the loans in question were ‘ultra vires which creates a risk that the loans may not be 
legally enforceable creating a potential financial loss to the members of the credit 
union’.  Under the heading ‘Action’, the FSA noted: ‘The credit union to stop issuing 
church loans as of immediate effect … The credit union to propose how it intends to 
regularise existing church loans’. As a result, the loans were regularised by TPCU 
and repaid.  
 
11. 
On 20 February 2006, Reverend Jones wrote to the FSA enclosing a note of proposals 
to enable loans to be made to members of TPCU (who were by definition individuals) 
which could then, at the wish of that member, be used for the benefit of the Church 
Organisation.  TPCU stated: ‘If the loan is made to the member and to no one else, 
there can be no objection by the FSA’.  In respect of the ‘problem … as to securing 
repayment of the loan’, TPCU set out two proposed solutions, involving either 
insurance indemnity or the establishment of a corporate entity of which individuals 
would be shareholders.  TPCU stated that ‘of course, either proposal would, in 
practice, be monitored by the FSA’. 
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12. 
The FSA responded to Reverend Jones on 17 March 2006, stating that both of these 
suggestions were unlawful and that TPCU’s suggestions were ‘artificial devices 
designed to circumvent the restrictions placed by Parliament on the activities of 
credit unions and reflected in CRED’.  This was a reference to the guidance in CRED 
10.2.11 G, which at that time (and up to January 2012) provided that: ‘(1) a credit 
union may only make loans to: (a) its members who are natural persons qualifying in 
accordance with section 1(2) of the Credit Unions Act 1979; (b) other credit unions;  
(2) A credit union may make a loan to a member for a business purpose. However, 
this does not mean that a credit union may make a loan to a member who merely 
intends to transmit that loan to another body that will actually carry out the purpose. 
A credit union should not make loans to members who are acting together to achieve 
an aggregate loan that exceeds the limits in CRED 10.3.’  
 
13. 
The FSA went on to consider, in its March 2006 letter, in any event, ‘how far the two 
suggestions would provide security to safeguard the assets … Let us assume that the 
church or company fails to pay. TPCU looks to the borrowing members for 
repayments as it is bound to do.  In order to protect those members the original loan 
agreements will have needed to include some sort of clause to the effect that the 
individuals are under no obligation to repay the loan personally and that TPCU has 
either to look to the insurance company or wind up the company to recover its money. 
(We note that it is suggested that members would not have such protection and that 
they may even provide extra security; we doubt that this would be realistic or in their 
interests…) … If the borrowing members were not protected the TPCU would be 
chasing a large number of its members for payment, with uncertain prospects of 
success.  If the borrowing members were protected against personal liability, the 
TPCU (and its members generally) would still be left out of pocket … Whether or not 
the members have personal protection, we consider there to be a risk of substantial 
asset loss’.   
 
14. 
This was the last correspondence on this matter between the FSA and Reverend Jones 
and/or TPCU until the events described below came to light. 
 
Loans to the Church Organisation  
 
15. 
In May 2007, despite this correspondence, TPCU again started making loans to the 
Church Organisation in the names of the credit union’s individual members.  Under 
the arrangement, the Church Organisation supplied the names of individuals to 
Reverend Jones in whose names the loan documentation should be completed.  In 
some cases, the individual involved signed the loan application form.  However, in 
three cases, the individuals involved did not sign the loan application forms and 
TPCU has been unable to demonstrate that all of the individuals were aware that 
loans had been granted in their names.  In all cases, the loaned money was not paid to 
the individual member but was instead paid by cheque addressed directly to the 
Church Organisation, to an officer of the Church Organisation or by bank transfer to a 
firm of solicitors on behalf of the Church Organisation.  At this time, the individuals 
involved were not indemnified by the Church Organisation.  
 
16. 
Reverend Jones established the arrangement with the Church Organisation.  He 
approved and signed 14 of the 20 loans in question.  In 12 cases, he signed cheques 
for the loan money, none of which were made out to the individual purportedly taking 
out the loan. The remaining loan application forms were signed and counter-signed 
by other directors on Reverend Jones’ instruction. Reverend Jones delegated much of 
the responsibility for arranging the loans (including explaining liabilities to the 
individuals, arranging for the individuals to sign the loan application forms, 
submitting their applications and generally arranging the loans) to an individual who 
was not a member of the TPCU board and was not an approved person at TPCU.  
Reverend Jones did not supervise or monitor this individual’s activities in relation to 
the loans, and did not obtain any written confirmation that the individuals involved 
were aware of any liabilities associated with the loans.  
 
17. 
During the Relevant Period, TPCU, at Reverend Jones’ direction, made at least 20 
loans in the names of 15 individual members that were in fact paid to the Church 
Organisation.  These loans totalled £1.2 million and varied in amount from £7,500 to 
£87,500.   
 
18. 
In making these loans, TPCU appears to have breached the legislation governing 
credit unions’ lending in that, in all cases, the money was not paid to the individual in 
whose name the loan was made but was instead paid to the Church Organisation.   
 
19. 
TPCU considered the Church Organisation to be responsible for the loan repayments, 
and the Church Organisation initially made repayments on the loans. However, the 
relationship between TPCU and the Church Organisation broke down at the end of 
2009, and the loan repayments stopped.  The estimated amount outstanding on these 
loans is at least £670,000, which is over half of the £1.2 million loaned.  
 
TPCU’s Procedures 
 
20. 
TPCU’s loan policy documents that applied in all or part of the Relevant Period 
included the following requirements: 
 
i. ‘a member can apply to the Credit Union for a Loan after saving regularly for 
an unbroken period of at least 2-4 months prior’ (this was amended in 2008 to 
read ‘a member can apply to the Credit Union for a Loan after saving 
regularly’); and  
 
ii. ‘the Loan Officer must arrange for the applicant to see any two directors to 
approve all loans of £5,000 or above’ (this was amended in 2008 to refer to 
loans of £5,001 and above). 
 
21. 
TPCU’s Procedures Manual operated in tandem with the loan policies. The section on 
granting loans stated that: 
 
i. ‘the application form should be supported by: 
 
(a) 
recent wage slips or other income confirmation; and 
(b) 
domestic utility bills and rent/mortgage statements; 
 
ii. after reviewing the completed form, the loan applicant should sign and date 
both the form itself and the promissory note on the reverse;  
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iii. all loan applications should be reviewed and approved by the credit committee 
prior to the issue of a cheque;  
 
iv. at least two credit committee members should sign the application form as 
evidence of committee approval; and 
 
v. all loans in excess of £4,000 must be secured.’ 
 
22. 
The loan application form included a section requiring the candidate to explain the 
purpose for which the loan was required. 
 
23. 
Reverend Jones breached TPCU’s loan policies and procedures in that: 
 
i. for eight loans, TPCU and/or Reverend Jones was unable to provide evidence of 
a membership application form, or evidence that the member had agreed to 
become a member of the credit union; 
 
ii. for a further two loans, the member had neither been saving regularly, nor for an 
unbroken period of 2 to 4 months prior to taking out the loan; 
 
iii. for at least nine loans, the member did not meet with two directors where the 
loans were over £5,000 and neither TPCU nor Reverend Jones carried out any 
checks to ensure that the members were aware of their liability to repay the 
loan; 
 
iv. for all 20 loans, the application form was not supported by income information, 
utility bills or rent/mortgage statements and so the members’ ability to repay the 
loan was not properly considered; 
 
v. three loan applications were not signed by the member making the loan 
application and at least one individual was in fact unaware that a loan had been 
taken out in their name; 
 
vi. for one loan, the loan application form was not signed by any member of 
TPCU;  
 
vii. for at least 14 loans, valid security for loans over £4,000 was not obtained; and 
 
viii. for all 20 of the loans, TPCU and/or Reverend Jones was unable to show that 
these were considered and approved by TPCU’s credit committee. 
 
24. 
In addition, Reverend Jones allowed serious failures with regard to the administration 
of the loans and systems and controls at TPCU in that: 
 
i. for each of the 20 loans, the loan applicant was not provided with any 
documentation regarding the loan, nor were they provided with full terms and 
conditions; 
 
ii. for 13 loans, the “purpose” section of the loan application form was not 
completed; 
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iii. for one loan, the loan repayments were £1,000 per month higher than the 
member’s stated monthly income; and 
 
iv. for one loan, the cheque for the loan amount was dated four days before the loan 
application was made. 
 
FAILINGS 
 
25. 
Reverend Jones breached Statement of Principle 1 of the FSA’s Statements of 
Principle during the Relevant Period by failing to act with integrity in carrying out his 
controlled function at TPCU.  Despite clear correspondence from the FSA indicating 
that this was not acceptable, he deliberately allowed TPCU to make loans purportedly 
to individuals but which were in fact paid to a Church Organisation, and did not 
follow TPCU’s own procedures or put in place appropriate loan documentation and 
security.  By doing so, Reverend Jones caused TPCU’s members to be exposed to an 
excessive risk of financial loss. 
 
26. 
Reverend Jones’ conduct fell short of the standards required by the FSA’s fit and 
proper test for approved persons in terms of integrity.  He is therefore not a fit and 
proper person.  
 
SANCTION  
 
Public censure 
 
27. 
The FSA's policy on the imposition of a public censure is set out in Chapter 6 of 
DEPP, which forms part of the FSA Handbook.  On 6 March 2010, the FSA adopted 
a new penalty-setting regime. As all of Reverend Jones’ misconduct took place before 
the adoption of the new regime, the FSA has considered this case under the regime 
which applied before 6 March 2010, and all references to DEPP are to the version 
that was in force up to 5 March 2010.  The FSA has also had regard to Chapter 7 of 
its Enforcement Guide and to the FSA Enforcement Manual which was in force for 
part of the relevant period. 
 
28. 
The principal purpose of issuing a public censure is to promote high standards of 
regulatory conduct by deterring persons who have committed breaches from 
committing further breaches, helping to deter other persons from committing similar 
breaches and demonstrating generally the benefits of compliant behaviour. A public 
censure is a tool that the FSA may employ to help it achieve its regulatory objectives. 
 
29. 
The FSA will consider all relevant circumstances of each case when determining 
whether it is appropriate to issue a public censure.  DEPP 6.4.2 G sets out guidance as 
to the non-exhaustive criteria for determining whether to impose a public censure 
rather than a financial penalty.  The FSA considers that the following factors are 
particularly relevant in this case. 
 
Deterrence (DEPP 6.4.2 G(1))  
 
30. 
The FSA considers that a public censure will demonstrate to Reverend Jones and 
others the seriousness with which the FSA regards such behaviour. 
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Profit gained or loss avoided (DEPP 6.4.2 G(2)) 
 
31. 
The FSA has taken into account the fact that Reverend Jones did not gain any 
financial benefit or avoid any loss as a consequence of his misconduct and that he 
was volunteering at TPCU in order to make a contribution to society. 
 
The seriousness of the breaches in question (DEPP 6.4.2 G(3)) 
 
32. 
Reverend Jones’ misconduct was serious and resulted in potential loss to the 
individuals involved and to members of TPCU more generally.   
 
Conduct following the breach (DEPP 6.4.2 G(5)) 
 
33. 
The FSA has taken into account the facts that Reverend Jones voluntarily 
relinquished his position as CF1 director of TPCU on 12 March 2012 and has co-
operated fully with the FSA’s investigation. Reverend Jones has also apologised for 
his actions. 
 
Previous action taken by the FSA (DEPP 6.5.2 G(7)) 
 
34. 
The FSA has taken into account sanctions imposed by the FSA on other approved 
persons for similar behaviour.  This was considered alongside the deterrent purpose 
for which the FSA imposes sanctions. 
 
The impact on the person concerned (DEPP 6.4.2 G(8)) 
 
35. 
The FSA views Reverend Jones’ misconduct as very serious and would have imposed 
a financial penalty of £60,000.  However, the FSA has taken into account that 
imposing a financial penalty on Reverend Jones would cause him serious financial 
hardship.  Reverend Jones is a disabled pensioner with limited income.  In the 
circumstances, the FSA considers it appropriate in this case to issue a public censure 
rather than impose a financial penalty. 
 
Prohibition order 
 
36. 
Reverend Jones has demonstrated a lack of integrity and is therefore not a fit and 
proper person to perform regulated activities. The FSA has therefore made an order in 
the form of this notice prohibiting Reverend Jones from performing any function in 
relation to any regulated activities carried on by any authorised or exempt persons, or 
exempt professional firm, pursuant to section 56 of the Act. 
 
PROCEDURAL MATTERS   
 
Decision maker 
 
37. 
The decision which gave rise to the obligation to give this Notice was made by the 
Settlement Decision Makers. 
 
38. 
This Final Notice is given under, and in accordance with, section 390 of the Act.  
 
 
Publicity 
 
39. 
Sections 391(4), 391(6) and 391(7) of the Act apply to the publication of information 
about the matter to which this notice relates.  Under those provisions, the FSA must 
publish such information about the matter to which this notice relates as the FSA 
considers appropriate.  The information may be published in such manner as the FSA 
considers appropriate.  However, the FSA may not publish information if such 
publication would, in the opinion of the FSA, be unfair to Reverend Jones or 
prejudicial to the interests of consumers. 
 
40. 
The FSA intends to publish such information about the matter to which this Final 
Notice relates as it considers appropriate. 
 
FSA contacts 
 
41. 
For more information concerning this matter generally, contact Kate Tuckley (direct 
line: 020 7066 7086 / email: kate.tuckley@fsa.gov.uk) of the Enforcement and 
Financial Crime Division of the FSA. 
  
 
 
 
 
…………………………………………… 
Bill Sillett 
FSA Enforcement and Financial Crime Division 
ANNEX A 
RELEVANT STATUTORY PROVISIONS, REGULATORY REQUIREMENTS AND 
GUIDANCE 
1. 
Statutory provisions 
1.1 The FSA’s regulatory objectives are set out in section 2(2) of the Act and include the 
protection of consumers and the reduction of financial crime.  
1.2 Section 138 of the Act provides that the FSA may make such rules applying to 
authorised persons as appear to it to be necessary or expedient for the purpose of 
protecting consumers. 
1.3 The FSA has the power, pursuant to section 205 of the Act, to issue a public censure 
where it considers an authorised person has contravened a requirement imposed on him 
by or under the Act.  
2. 
Relevant Handbook provisions 
2.1 In exercising its power to impose a financial penalty, the FSA must have regard to 
relevant provisions in the FSA Handbook of rules and guidance.  The main provisions 
relevant to the action specified above are set out below.  
Principles for Businesses 
2.2 Under the FSA’s rule-making powers as referred to above, the FSA has published in 
the FSA Handbook the Principles for Businesses which apply either in whole, or in 
part, to all authorised persons.  
 
2.3 The Principles are a general statement of the fundamental obligations of firms under the 
regulatory system and reflect the FSA’s regulatory objectives.  A firm may be liable to 
disciplinary sanction where it is in breach of the Principles.  
 
2.4 The Principle relevant to this matter is Principle 1 which states that ‘a firm must 
conduct its business with integrity.’ 
 
Credit Unions Sourcebook 
 
2.5 The Credit Unions Sourcebook (“CRED”) applied to credit unions until 7 January 
2012, after which it was replaced by the Credit Unions New Sourcebook. 
 
2.6 CRED 10.2.11 G(1) provides that a credit union may only make loans to its members 
who are natural persons qualifying in accordance with section 1(2) of the Credit Unions 
Act 1979, or other credit unions. 
 
2.7 CRED 10.2.11 G(2) provides that a credit union may make a loan to a member for a 
business purpose. However, this does not mean that a credit union may make a loan to a 
member who merely intends to transmit that loan to another body that will actually 
carry out the purpose.  A credit union should not make loans to members who are 
acting together to achieve an aggregate loan that exceeds the limits in CRED 10.3. 
3. 
Other relevant regulatory provisions  
FSA policy on issuing public censures 
3.1 In exercising its power to issue a public censure, the FSA must also have regard to 
relevant regulatory provisions and guidance.  The guidance that the FSA considers 
relevant to this case is set out below.  
 
Decision Procedure and Penalties Manual  
 
3.2 The FSA’s policy in relation to the issue of public censures is set out in Chapter 6 of 
DEPP, which forms part of the FSA Handbook.  The FSA has also had regard to the 
provisions of the Enforcement Manual, which were in force for the early part of the 
Relevant Period, up until 28 August 2007. The extracts from DEPP reflect the 
provisions as they were in effect between 28 August 2007 and 5 March 2010. 
 
3.3 The principal purpose of issuing a public censure is to promote high standards of 
regulatory conduct by deterring committed breaches from committing further breaches, 
helping to deter other persons from committing similar breaches and demonstrating 
generally the benefits of compliant behaviour (DEPP 6.1.2G). 
 
3.4 DEPP 6.4.1 G provides that the FSA will consider all the relevant circumstances of a 
case when deciding whether to impose a financial penalty or issue a public censure. 
 
3.5 DEPP 6.4.2 G sets out a non-exhaustive list of factors that may be relevant to 
determining whether it is appropriate to issue a public censure rather than impose a 
financial penalty.  The following factors are relevant to this case: 
 
3.5.1 
Whether or not deterrence may be effectively achieved by issuing a public 
censure (DEPP 6.4.2 G(1)). 
 
3.5.2 
If the person has made a profit or avoided a loss as a result of the breach, this 
may be a factor in favour of a financial penalty, on the basis that a person 
should not be permitted to benefit from its breach (DEPP 6.4.2 G(2)). 
 
3.5.3 
If the breach is more serious in nature or degree, this may be a factor in favour 
of a financial penalty, on the basis that the sanction should reflect the 
seriousness of the breach; other things being equal, the more serious the 
breach, the more likely the FSA is to impose a financial penalty (DEPP 6.4.2 
G(3)). 
 
3.5.4 
If the person has admitted the breach and provides full and immediate co-
operation to the FSA, and takes steps to ensure that those who have suffered 
loss due to the breach are fully compensated for those losses, this may be a 
factor in favour of a public censure, rather than a financial penalty, depending 
upon the nature and seriousness of the breach (DEPP 6.4.2 G(5)).  
3.5.5 
The FSA's approach in similar previous cases: the FSA will seek to achieve a 
consistent approach to its decisions on whether to impose a financial penalty 
or issue a public censure (DEPP 6.4.2 G(7)). 
 
3.5.6 
The impact on the person concerned. However, it would only be in an 
exceptional case that the FSA would be prepared to agree to issue a public 
censure rather than impose a financial penalty if a financial penalty would 
otherwise be the appropriate sanction (DEPP 6.4.2 G(8)). 
