Lakes Plumbing & Heating Services Ltd
7 February 2020
For the reasons set out in this Final Notice, the Authority hereby takes the
following action against LPHSL.
The Authority issued to LPHSL the Decision Notice which notified LPHSL that for
the reasons given below and pursuant to section 55J of the Act, the Authority had
decided to cancel LPHSL’s Part 4A permission.
LPHSL has not referred the matter to the Tribunal within 28 days of the date on
which the Decision Notice was given to it.
Accordingly, the Authority has today cancelled LPHSL’s Part 4A permission.
The definitions below are used in this Final Notice:
“the Act” means the Financial Services and Markets Act 2000;
“the Authority” means the Financial Conduct Authority;
“the Decision Notice” means the Decision Notice issued by the Authority to LPHSL
dated 12 December 2019;
“LPHSL” means Lakes Plumbing & Heating Services Ltd;
“LPHSL’s Part 4A permission” means the permission granted by the Authority to
LPHSL pursuant to Part 4A of the Act;
the Overdue Balance” means the outstanding sum of £391.48, owed by LPHSL to
the Authority for annual fees and levies for the period 1 April 2018 to 31 March
2019, which was due for payment by 9 September 2018;
“the Principles” means the Authority’s Principles for Businesses;
“the suitability Threshold Condition” means the threshold condition set out in
paragraph 2E of Schedule 6 to the Act;
“the Threshold Conditions” means the threshold conditions set out in Schedule 6
to the Act;
“the Tribunal” means the Upper Tribunal (Tax and Chancery Chamber); and
“the Warning Notice” means the Warning Notice issued by the Authority to LPHSL
dated 20 November 2019.
REASONS FOR THE ACTION
On the basis of the facts and matters and conclusions described in the Warning
Notice, and in the Decision Notice, it appears to the Authority that LPHSL is failing
to satisfy the suitability Threshold Condition, in that the Authority is not satisfied
that LPHSL is a fit and proper person having regard to all the circumstances,
including whether LPHSL managed its business in such a way as to ensure that its
affairs were conducted in a sound and prudent manner.
LPHSL has failed to pay the Overdue Balance and it has not been open and co-
operative in all its dealings with the Authority, in that LPHSL has failed to respond
to the Authority’s repeated requests for it to pay the Overdue Balance, and has
thereby failed to comply with Principle 11 of the Principles and to satisfy the
Authority that it is ready, willing and organised to comply with the requirements
and standards of the regulatory system.
These failures, which are significant in the context of LPHSL’s suitability, lead the
Authority to conclude that LPHSL has failed to manage its business in such a way
as to ensure that its affairs are conducted in a sound and prudent manner, that it
is not a fit and proper person, and that it is therefore failing to satisfy the
Threshold Conditions in relation to the regulated activities for which it has had a
The decision which gave rise to the obligation to give this Final Notice was made
by the Regulatory Decisions Committee.
This Final Notice is given to LPHSL in accordance with section 390(1) of the Act.
The Authority must publish such information about the matter to which this Final
Notice relates as the Authority considers appropriate. The information may be
published in such manner as the Authority considers appropriate. However, the
Authority may not publish information if such publication would, in the opinion of
the Authority, be unfair to LPHSL or prejudicial to the interest of consumers.
The Authority intends to publish such information about the matter to which this
Final Notice relates as it considers appropriate.
For more information concerning this matter generally, please contact Funmi Ojo
at the Authority (direct line: 020 7066 1354).
Enforcement and Market Oversight Division